Frequently Asked Questions

This FAQ section is intended to provide an easy and quick way to find answers to the most frequently asked questions.
If you cannot find what you are looking for, please contact us.

Technical Questions

• How can I add the menu to an existing page?
• My site shows the old menu version.
• When should I update the Embed Code on my site?
• The appearance of the menu on my page differs from the same menu in Menu Generator. Why?
• The Embed Code for my menu does not work on SSL ("https") website.
• How do I create a submenu for the current menu element?
• How to create a multiple-column dropdown menu?
• Is it possible to add more than one menu onto the same page?
• How to open the linked URL in a new window?
• How to open a new URL in an iframe when I click the Link Element?
• How can I highlight the current menu element (make it active)?
• My menu does not show icons.
• I want to create a vertical menu. Is this possible?
• Is there a way to make the submenu's scrollable?
• How to increase the width of the element?
• How to create a copy of the existing menu?
• I use a free hosting which does not allow uploading the folder with menu files to my site.
  Is there a way to add my menu to the site?
• How to add a menu in Blogger?
• How to add a menu in Tumblr?
• How to add a menu in Yahoo SiteBuilder?

Accounts, Plans, Pricing and Billing

• Is there a free version of this service?
• Will I be charged automatically at the end of the trial?
• What happens after my free trial?
• What happens to the menus, which I have already added to my website after the paid service expires?
• My site displays the message "The Menu HAS EXPIRED".
• What is your refund policy?
• Is there a limit for the number of menu elements?
• Is there a way to have two or more menus in my account?
• My menu data has been lost due to inactivity. How can I restore my data?
• How do I pay online?
• Is it safe to use my credit card?
• Are my credit card, bank information and personal profile kept confidential?
• I haven't received my password after registration.
• How can I delete my account?